For questions regarding replacement parts, repairs and refinishing services please call our service department at 718 852 4935. The fax number is 718 852 2157. Our service manager is Collvin Turner who may be reached via email at CT@ScottJordan.com
Our service department is located at the Brooklyn Navy Yard, Building 280, 6th floor.
The mailing address for our service department for US Postal Service is:
63 Flushing Avenue Unit 335
Brooklyn NY 11205
Assembly instructions in pdf format
Comfort-Sleeper-V3-Disassembly_Instructions, Version 3 can be identified by the tan colored ticking on the mattress. This version was sold until 2007.
Comfort-Sleeper-V5-Disassembly_Instructions, Version 5 can be identified by the off white Crypton ticking on the mattress. This version has been sold since 2007 and is the current version